MEDIA CENTER PC NEWS

February 17th 2005

Xbox Cable Replacement


 
Other Microsoft Windows Media Center Extender for Xbox news stories
 
Microsoft Windows Media Center Extender for Xbox Reviews
 
Other Microsoft news stories
 
UK visitors click here to buy

 
Microsoft is to replace the cables on over 14 million Xbox Consoles after admitting to a minor, but real, fire hazard.

20 or so users reported smoke or fire damage while 7 have reported burns. Microsoft, although downplaying the risk, has decided to replace cables on Xboxes made before 23 October 2003 outside of Europe, and before 13 January 2004 made for Europe. This is three-quarters of all XBoxes made worldwide since its launch.

Fewer than one in 10,000 consoles have experienced these component failures, and, in almost all instances, any damage caused by these failures was contained within the console itself or limited to the tip of the power cord at the back of the console.

“This is a preventative step we’re choosing to take despite the rarity of these incidents,” said Robbie Bach, senior vice president of the Home & Entertainment Division at Microsoft. “We regret the inconvenience, but believe offering consumers a free replacement is the responsible thing to do.”

To order a replacement cord, consumers should go to www.xbox.com and click on the Power Cord Replacement for Xbox link. Replacement cords will arrive two to four weeks after the order is placed.

Microsoft is advising that while waiting for the new cord to arrive, consumers should turn off their Xbox consoles when not in use. This isn't much use to the few of you who have bought Media Center Extenders for Xbox, but better safe than sorry.




Get Our News By Email

Delivered by FeedBurner

Take Our Survey

Most Viewed Products - May